So we can help quickly
Please include:
- the email address you use with Hoverpad;
- your Hoverpad version, shown at the bottom of Settings;
- what you did, what you expected, and what happened instead. A screenshot helps.
- For a payment: the payment ID from Razorpay’s receipt email (it starts with
pay_).
Please don’t send us your notes or your Private space password. We never need them.
Quick answers
- Cancel: there’s nothing to cancel. Hoverpad is bought once and never renews. See Nothing to cancel.
- Get a refund: ask within 7 days of your first payment. See Refunds.
- See or delete your data: see Your rights.
- Hoverpad hasn’t unlocked after paying: see Shipping and delivery.
Who runs Hoverpad
Hoverpad is made and sold by [your business name], [what kind of business], at [your postal address].